I don’t like my personalised product; can I return it?

If an item is personalised or custom made it cannot be returned or refunded unless it is faulty. Please refer to our returns policy

We try to ensure all images on our website are an accurate representation of the item and that the product details include all the necessary information.  

Many handmade wooden items will differ slightly as they are made individually and, where this is evident the Seller will indicate in the description that there may be some discrepancies in appearance.

Was this topic helpful?